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Rectify Child Safety's complaints process

Eligibility - Queensland residents

Principal Petitioner:

Jeffrey Bergin
Lot 10 Cynthia Range Road
CYNTHIA QLD 4627

Total Signatures - 167

Sponsoring Member: The Clerk of the Parliament

Posting Date: 31/03/2017

Closing Date: 4/09/2017

Tabled Date: 5/09/2017

Responded By: Hon Shannon Fentiman MP on 6/10/2017

TO: The Honourable the Speaker and Members of the Legislative Assembly of Queensland

Queensland citizens draws to the attention of the House that the Department of Children's Safety has a systematic and entrenched culture of operating outside the law and avoiding responsibility for its actions through a hall of mirrors style complaints process where only hollow motions and overly lengthy time frames for responses are measured when considering if a complaint has been addressed, they do not actually access relevant information for consideration even when officially informed of and shown it.


Criminal acts such as perjury in writing, breach of privacy, abuse of power and position, kidnapping of children from other safe and stable family members who are known by Child Safety and whom have no concerns about, illegal and improper dissemination of information to unauthorised third parties, exposure of notifiers and foster children's identities, flouting and ignoring duty of care, making recommendations and orders based on third and fourth hand information that no attempt to verify is made and not ever having met with the children and parents involved coupled with gross incompetence and/or corruption are defiantly protected by the department's current complaints experience.


Your petitioners, therefore, request the House to undertake a complete and exhaustive review of the Queensland Department of Children's Safety complaints process; recommendations and positive changes made to encourage and promote transparency (not invisibility) in the complaints process; promote ethical departmental behaviour, accountability for corruption and gross negligence; and ensure the best interests of any children involved.