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Strategic Review of the Office of the Queensland Ombudsman 2012
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Call for Submissions
Submissions closed on Friday 10 August 2012.
Other Information
The Strategic Review of the Office of the Queensland Ombudsman Report by Mr Henry Smerdon AM is available here.
Overview
The Ombudsman Act 2001 (the Act) provides for a strategic review of the Ombudsman’s Office to be conducted every five years (see Division 4).
The strategic review includes a review of the Ombudsman’s functions and a review of the Ombudsman’s performance of the functions to assess whether they are being performed economically, effectively and efficiently (section 83(8)).
The current (and previous) strategic review was conducted by Mr Henry Smerdon AM.
The review report, which included 57 recommendations, was tabled on 17 May, 2012. A copy of the report can be accessed here.
Public Hearing
On Wednesday 20 June 2012 the Committee met with the following people:
- Mr Henry Smerdon AM, Reviewer
- Mr Phil Clark, Queensland Ombudsman
- Mr Andrew Brown, Deputy Ombudsman
- Mr Peter Cantwell, Assistant Manager, Intake and Engagement Unit
- Ms Diane Gunton, Manager, Corporate Services.
Report
On 22 November 2012, the Committee tabled its Report No. 15, Strategic Review of the Office of the Queensland Ombudsman. A copy of the report is available here or can be accessed at Related Publications.
As the Committee made a single recommendation for the Legislative Assembly to note the Report, there is no requirement for the Government to table a response.
Related Publications
Publication Details | Type | Published Date | Tabled Date | Committee Name |
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Submissions
- 1 - Murweh Shire Council
- 2 - Department of National Parks, Recreation, Sport and Racing
- 3 - Queensland Audit Office
- 4 - Queensland Rail
- 5 - Townsville City Council
- 6 - The University of Queensland
- 7 - Department of Transport and MainRoads
- 8 - Crime and Misconduct Commission
- 9 - Queensland University of Technology
- 10 - Health and Quality Complaints Commission
- 11 - Commission for Children and Young People and Child Guardian
- 12 - Brisbane City Council
- 13 - The Coordinator-General