Inquiry into the Provision and Regulation of Supported Accommodation in Queensland


Information for Residents: prepared by Queensland Advocacy for Inclusion (QAI) and Queenslander's with Disability Network (QDN)


On 26 October 2023 the Legislative Assembly agreed to a motion that the Community Support and Services Committee inquire into and report on the provision and regulation of supported accommodation in Queensland. 

The terms of reference call upon the Committee to consider

  1. residential services as defined under the Residential Services (Accreditation) Act 2002 and other shared living arrangements, including but not limited to:
    1. appropriateness of standards and their enforcement;
    2. provision of support services funded by the NDIS;
    3. provision of accommodation and support services to Queenslanders in this variety of settings, including if the current service delivery model by which level 3 residential services are provided is appropriate or alternative model/s that should be adopted and what role the NDIS should play in supporting these models;
    4. sustainability of proposed model/s, market constraints and potential impact on other government systems;
    5. resident wellbeing, including the differing needs of vulnerable population groups, and adequacy of current service delivery, quality and safeguards and oversight arrangements in place across all levels of government;
    6. the complex state and federal regulatory arrangements that apply.
  2. the Public Advocate’s report ‘Safe, secure and affordable’?: the need for an inquiry into supported accommodation in Queensland, its two overarching and 29 detailed questions;
  3. the views of residents and former residents, with a formal role for two independent non-government organisations to support residents to contribute their views on their services and support; and
  4. the Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability and the Independent Review of the NDIS reports as appropriate.

Further information

Further information including written briefings, correspondence, response to submissions, transcripts and answers to questions taken on notice will be available under the Related Publications. 

Related publications

The Public Advocate of Queensland, ‘Safe, Secure and Affordable?’, The need for an inquiry into supported accommodation in Queensland, August 2023

Call for submissions

The committee invites submissions on any and all aspects of the Inquiry from interested parties.  Guidelines for making a submission to a parliamentary committee are available here: Guide to making a submission. 

Click here to make an online submission. 

Submissions made by email or post

Submissions may be emailed to:   

Committee Secretary
Community Support and Services Committee
Parliament House
George Street
Brisbane Qld 4000

Submissions must include:

  • the author’s name
  • if the submission is made on behalf of an organisation, the level of approval (e.g. a local branch, executive committee or national organisation), and
  • at least two of the following:
    • email address
    • mailing address, and
    • daytime telephone number.

Please ensure your submission includes the above or it may not be considered by the committee.

Please note: Your name and submission may be published on the committee’s inquiry webpage, which will mean it can be viewed on the internet. You can request for your name to be withheld from your published submission, or for both your name and your submission to be kept confidential (i.e. not published). Decisions about whether and how submissions are published are at the discretion of the committee.


The committee held a public briefing on 27 November 2023 and public hearings are scheduled to be held in Brisbane and regional Queensland in December 2023. Refer to the below Timeline for more information. 

Committee’s report

The committee is due to table its report on 22 March 2024. The report will be published here.


Submissions close:Friday, 2 February 2024
Public Briefing:27 November 2023 - Program - Broadcast - Proof Transcript 
Public Hearings:

If you intend of coming to one of our regional hearings, please see our Guide to appearing before the committee for more information. 

Report due date:22 March 2024



Advanced Search

Related Publications

Publication Details Type Published Date Tabled Date Committee Name